At Supplies Warehouse, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website or make a purchase. By accessing our services, you agree to the terms outlined in this policy..

 

1. Information We Collect:

a. Personal Information: - We may collect personal information, such as your name, email address, shipping address, and payment details when you make a purchase or create an account.

b. Non-Personal Information: - We gather non-personal information, such as browser type, IP address, and device information, to improve our website's functionality and user experience.

 

2. How We Use Your Information:

a. Order Processing: - We use your personal information to process and fulfill your orders, communicate order status, and provide customer support.

b. Communication: - With your consent, we may send you promotional emails or newsletters to keep you informed about our latest products, promotions, and events.

c. Website Improvement: - Non-personal information is utilized to enhance our website's performance, optimize user experience, and analyze trends.

 

3. Information Sharing:

a. Service Providers: - We may share your personal information with trusted third-party service providers who assist us in conducting our business, such as payment processors and shipping companies.

b. Legal Compliance: - We may disclose your information as required by law or to protect our rights, property, or safety.

c. Consent: - We will obtain your explicit consent before sharing your information for purposes other than those outlined in this policy.

 

4. Security Measures:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

 

5. Cookies:

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but this may affect certain website functionalities.

 

6. Your Choices:

You have the right to access, update, or delete your personal information. You can manage your communication preferences by adjusting your account settings or unsubscribing from promotional emails.

 

7. Children's Privacy:

Our services are not directed towards individuals under the age of 13. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly take appropriate measures.

 

8. Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and the date of the last update will be indicated.

 

9. Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at info@rchull.com

 

Thank you for trusting Supplies Warehouse with your personal information. We are dedicated to maintaining the highest standards of privacy and security to ensure a safe and enjoyable experience for our valued customers.

 

At Supplies Warehouse, we are committed to ensuring your satisfaction with every purchase. Our refund policy is designed to provide you with peace of mind while ensuring transparency and fairness. Please review the following information to understand our refund process.

 

1. Returns and Refunds:

We accept returns within 30 days of the purchase date.

To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.

Returns are subject to inspection, and we reserve the right to refuse a refund if the item shows signs of wear or damage.

 

2. Initiating a Return:

To initiate a return, please contact our customer service team at sales@rchull.com within 30 days of receiving your order.

Provide your order number and a brief explanation of the reason for the return.

 

3. Return Shipping:

Customers are responsible for the cost of return shipping unless the item received is defective or damaged.

We recommend using a trackable shipping method to ensure the safe return of the item.

 

4. Refund Process:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Please allow a reasonable processing time for the refund to reflect on your account.

 

5. Defective or Damaged Items:

If you receive a defective or damaged item, please contact us immediately. We will arrange for the return of the item at our expense and provide you with a replacement or a refund.

 

6. Non-Refundable Items:

Certain items, such as gift cards, are non-refundable.

 

7. Contact Us:

If you have any questions about our refund policy, please contact our customer service team at sales@rchull.com

At Supplies Warehouse, we value your satisfaction, and our goal is to make the refund process as smooth as possible.

 

Welcome to Supplies Warehouse! Our terms and conditions are in place to ensure a fair and transparent relationship between you, our valued customer, and us. By using our website or making a purchase, you agree to abide by the terms outlined below.

 

1. Ordering and Payments:

By placing an order on our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate and complete information during the ordering process.

 

2. Product Information:

We make every effort to accurately display product images and descriptions. However, variations may occur, and we reserve the right to correct any errors.

 

3. Pricing and Promotions:

Prices are displayed in the currency relevant to your location. We reserve the right to change prices at any time.

Promotional offers and discounts are subject to terms and conditions. They may be limited to specific items, time frames, or eligibility criteria.

 

4. Shipping:

Our shipping policy governs the delivery process. Please review our shipping policy for more information.

 

5. Returns and Refunds:

Our return policy outlines the process for returns and refunds. By making a purchase, you agree to our return policy.

 

6. Privacy:

Your privacy is important to us. Our privacy policy explains how we collect, use, and safeguard your information.

 

7. Intellectual Property:

The content on our website, including images, logos, and text, is protected by intellectual property laws. Unauthorized use is prohibited.

 

8. Limitation of Liability:

Marcos is not liable for any direct, indirect, or consequential damages arising from the use of our website or products.

 

9. Governing Law:

These terms and conditions are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in accordance with these laws.

 

10. Changes to Terms and Conditions:

We reserve the right to update our terms and conditions as needed. Any changes will be posted on this page.

 

If you have any questions or concerns about our terms and conditions, please contact us at info@rchull.com.

  

At Supplies Warehouse, we understand the excitement of receiving your new fashion finds promptly. Our shipping policy is designed to ensure a smooth and reliable delivery process. Please review the following information to understand how we handle shipping.

 

1. Order Processing:

 

All order placed before 1pm are shipped same day. Orders are typically processed within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order is shipped.

 

2. Shipping Methods:

 

We offer various shipping options at checkout, including standard and expedited services. Shipping times may vary based on your location and the chosen shipping method. We can ship anything from letters to pallets.

 

3. Shipping Costs:

 

All orders over £45.00 are free shipping. Shipping costs are calculated based on your location, the weight of the package, and the selected shipping method. Free shipping may be available for qualifying orders, and promotional offers may provide discounted or free shipping.

 

4. International Shipping:

 

We do not offer international shipping to select countries. International shipping rates and delivery times vary. Customers are responsible for any customs duties, taxes, or additional fees incurred.

 

5. Order Tracking:

 

Track the status of your order using the provided tracking number in your shipping confirmation email. Please note that tracking information may take some time to update.

 

6. Address Accuracy:

 

Ensure that your shipping address is accurate and complete to prevent delays or misdelivery. Contact us immediately if you notice any discrepancies in your shipping address. We recommend cancelling your order then placing it again with the correct address to avoid any errors.

 

7. Shipping Partners:

 

We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders. These include Royal Mail, DPD, DHL and Pallet Carriers.

 

8. Delivery Issues:

 

In the rare event of a lost or delayed package, please contact our customer service team, and we will assist in resolving the issue.

 

9. Changes to Shipping Policy:

 

We reserve the right to update our shipping policy as needed. Any changes will be posted on this page.

 

If you have any questions or concerns about our shipping policy, please contact our customer service team at info@rchull.com

Customer Service:

 

Our dedicated customer service team is ready to help with any inquiries or concerns.

 

Email: sales@rchull.com

Phone: 01482 795770 (Monday to Friday, 8:00 AM - 5:00 PM)

 

Visit Our Store:

 

If you're in the area, feel free to drop by our physical store and explore our latest collections.

 

Address: R&C Components Ltd, 455-457 Hedon Road, Hull, HU9 1SQ

Store Hours: Monday to Friday, 8:00 AM - 5:00 PM